FAQ Ski slope

For free skiing and free snowboarding, you need to reserve a time slot online. Rental equipment is optional and can be booked in the ticket shop. There is always sufficient material in stock, as there is always plenty in supply. You can come here 365 days a year.

You can easily make a change to your visit date or time slot via our webshop or via the link in your booking confirmation. You can do this up to 24 hours before your original timeslot. We charge a surcharge of € 2.75 per ski pass. Keep your booking number and e-mail address of your order at hand. Need some help? You can find an extensive step-by-step plan here.

NB! Changing your visit date and/or timeslot is only possible for your entire order. Do you want to change individual passes? Please contact us, at least 24 hours prior your visit.

Ski passes purchased at the checkout are valid only for the day of purchase.

Online ski passes are valid for one year, up until the day they are cashed in.

No, you can add the preferred equipment to your order during the booking process.

You can make an extra booking in the ticket shop for equipment only. Select the option “Rental equipment”.

Your ski pass timer always stops when you leave the slope within the allotted time. The timer continues on your return to the slope. So you can feel free to leave the slope without the time on your ski pass running out.

Absolutely! You can bring your own, or hire one from us.

You are only allowed on the piste with a valid ski pass. If you want to be there with your children, partner, family or friends, you must have a ski pass. You can of course watch the pistes from our atmospheric piste restaurant. In the meantime, you can enjoy a sandwich, mug of soup, snack or a warm meal. But there's coffee, hot chocolate and apple strudel there ready for you too!

Sizes ski and snowboard material

Yes, every SnowWorld location has equipment in stock. Want to hit the slopes even faster? Then order your equipment now with your ticket in the ticket shop!

SnowWorld enforces a helmet compulsory at all facilities. All guests entering the slopes are required to wear a helmet. Not in possession of a helmet? SnowWorld will provide a SINNER helmet free of charge.

To have your lesson moved, you will need to fill out the form on this page. Select the topic “I have booked a lesson and want to move it”, fill out the form, and our ski school will contact you as soon as possible.

The credit for our lessons and courses can be redeemed on this website. Need help? You can find an extensive step-by-step plan here.

You can book a catch-up lesson for a reduced price, or use your ski pass for free skiing.

Yes, up to 3 people can participate in one lesson. Our advice is to book this lesson with participants of the same level and age group.

Unfortunately, this is not possible, for each lesson you will have to choose between skiing or snowboarding. If you want to learn both, you will need to book separate lessons.

You can only pay with card at our location. Cash is unfortunately not accepted.

The temperature is -5°C on the pistes at SnowWorld. Warm clothing is recommended and gloves are compulsory. A helmet is compulsory.

You can hire a ski suit and helmet here, and purchase gloves.

Here you can hire a ski suit, shoes and helmet. Gloves can be purchased.

There are always enough lockers available to store your things. You pay €2.00 a time*.

*Our lockers can only be rented by contactless payment via your bank card or credit card, it is not possible to pay cash.

Dogs are welcome at SnowWorld, provided they are accompanied and on a leash. Dogs are not allowed on the pistes.

From our restaurant, spectators can easily watch what's happening on the pistes.