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Open today
09:00 - 22:00
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SnowWorld Landgraaf zonnepannelen

FAQ Hotel

Frequently asked questions

Below you will find an overview of all frequently asked questions. Is your question not listed? Please do not hesitate to contact us on +31 (0) 45 54 70 700.


All Corona measures for the Hotel

Room service

We do not offer room service until further notice.

What time can I check in?

Check-in is possible from 15:00 every day.

What time can I check out?

Check-out is by 11:00 every day.

How long is the breakfast buffet open for?

The breakfast buffet is served in our breakfast restaurant every day at the following times:

Monday to Friday 06:30 - 10:00
Saturday and Sunday 07:00 - 11:00

Can I use room service?

Room service is available at certain times. You can find the menu and options in the Guest Directory in the hotel room.

Is there a safe in the hotel room?

Each room has a safe. The key to the safe is available from reception.

Can I take my ski and snowboard equipment into the hotel room?

It is not permitted to bring your ski and snowboard equipment into the hotel room. You can use our extra large lockers for free.

Keys are available from reception for a deposit of € 20.00.

Can I bring a pet?

It is allowed to bring a maximum of 2 pets.
There is a surcharge of € 12.50 per pet per night.

Is there air-conditioning in the hotel room?

All hotel rooms have climate controle. Check the Guest Directory in the hotel room for more information.

Is there a fitness room in the hotel?

The fitness room is on the first floor of the central lobby. Hotel guests can use it for free.

The fitness room & sauna facilities* (Snowworld Healthclub) are located on the first floor of the central lobby. Hotel guests can use these facilities free of charge.

Opening hours:

Monday till Friday from 07:00 to 23:00

Saturday & Sunday from 08:30 to 20:00


Children below the age of 12 are not allowed entry to the healthclub (fitness & sauna).

The fitness facilities are accessible from the age of 16 and older.

Children between the age of 12 and 16 are only allowed to enter the sauna under supervision of a parent.

Swimwear is not allowed in the sauna facilities.

The sauna facilities are only accessible for women (ladies only) on Wednesday between 07:00 to 13:00 and between 19:30 to 23:00.

Is there WiFi available in the hotel

Yes, a public WiFi network is available.

  • Per visit: € 4,00
  • Per night: € 7,50

If you've got a discount card, it is possible to get a parking card as well. Members of our Healthclub can park for free. There are 6 chargingpoints (NL MAB) for electric vehicles. Charging your vehicle is not for free, you will need a charging card.

I want to cancel, what should I do?

You can send an email to hotelreserveringen@snowworld.com or call us on +31 (0) 45 - 547 0656.
Please note: cancellation within 24 hours before check-in is no longer possible.


Which rooms can I choose from?

We've got multiple types of rooms!

Have a look at our rooms
SnowWorld Landgraaf hotelkamer
Slope 1

Red slope

400 meters

Slope 2

Blue slope

400 meters

Fun park

200 meters

View the status of the park here

Slope 3

Green slope

60 meters

Slope 4

Blue slope

50 meters

Children's slope

Green slope

20 meters

Weather station
Temp outside
Temp inside
Snow conditions
Fresh snow on all slopes
Opening hours
Snowworld Landgraaf
Monday 09:00 - 22:00
Tuesday 09:00 - 22:00
Wednesday 09:00 - 22:00
Thursday 09:00 - 22:00
Friday 09:00 - 22:00
Saturday 09:00 - 22:00
Sunday 09:00 - 22:00

Click here to keep up to date with the latest developments.


Live webcam
Slope 1
Slope 2
Fun park