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SnowWorld Landgraaf zonnepannelen

FAQ Hotel

Frequently asked questions

Below you will find an overview of all frequently asked questions. Is your question not listed? Please do not hesitate to contact us on +31 (0) 45 54 70 700.


All Corona measures for the Hotel

Room service

We do not offer room service until further notice.

What time can I check in?

Check-in is possible from 15:00 every day.

What time can I check out?

Check-out is by 11:00 every day.

How long is the breakfast buffet open for?

The breakfast buffet is served in our breakfast restaurant every day at the following times:

Daily from 07:00 - 10:00 hour

Is there a safe in the hotel room?

Each room has a safe. The key to the safe is available from reception.

Can I take my ski and snowboard equipment into the hotel room?

It is not permitted to bring your ski and snowboard equipment into the hotel room. You can use our extra large lockers for free.

Keys are available from reception for a deposit of € 20.00.

Can I bring a pet?

It is allowed to bring a maximum of 2 pets.
There is a surcharge of € 12.50 per pet per night.

Is there air-conditioning in the hotel room?

All hotel rooms have climate controle. Check the Guest Directory in the hotel room for more information.

Is there a fitness room in the hotel?

The fitness room is on the first floor of the central lobby. Hotel guests can use it for free.

The fitness room & sauna facilities* (Snowworld Healthclub) are located on the first floor of the central lobby. Hotel guests can use these facilities free of charge.

Opening hours:

Monday till Friday from 07:00 to 23:00

Saturday & Sunday from 08:30 to 20:00


Children below the age of 12 are not allowed entry to the healthclub (fitness & sauna).

The fitness facilities are accessible from the age of 16 and older.

Children between the age of 12 and 16 are only allowed to enter the sauna under supervision of a parent.

Swimwear is not allowed in the sauna facilities.

The sauna facilities are only accessible for women (ladies only) on Wednesday between 07:00 to 13:00 and between 19:30 to 23:00.

The wellness & health club will close on the first of December for our hotel guests.  

Is there WiFi available in the hotel

Yes, a public WiFi network is available.

  • Per visit: € 5,00
  • Per night: € 7,50

Discount cardholders get free parking. The Car Park has 6 charging points (NL MAB) for users of electric vehicles with a charging card.

I want to cancel, what should I do?

You can send an email to hotel@snowworld.com or call us on +31 (0) 45 - 547 0656.
Please note: cancellation within 24 hours before check-in is no longer possible.


Which rooms can I choose from?

We've got multiple types of rooms!

Have a look at our rooms
SnowWorld Landgraaf hotelkamer
Slope 1

Red slope

400 meters

Slope 2

Blue slope

400 meters

Fun park

200 meters

View the status of the park here

Slope 3

Green slope

60 meters

Slope 4

Blue slope

50 meters

Children's slope

Green slope

20 meters

Weather station
Temp outside
Temp inside
Snow conditions
Fresh snow on all slopes
Opening hours
Snowworld Landgraaf
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

Our catering facilities are closed until further notice.


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