FAQ Hotel

Check-in is possible from 15:00 every day.

Check-out is by 11:00 every day.

The breakfast buffet is served in our breakfast restaurant every day at the following times:

Daily from 07:00 - 10:00 hour

Each room has a safe. The key to the safe is available from reception.

For € 12.50 per night, you can use a spacious hotel locker to store your ski and snowboard equipment. Keys are available at the hotel reception for a deposit of € 30.

It is not permitted to bring your ski and snowboard equipment into the hotel room.

It is allowed to bring a maximum of 2 pets.
There is a surcharge of € 15 per pet per night.

All hotel rooms have climate controle. Check the Guest Directory in the hotel room for more information.

Exclusively for our hotel guests and professional teams we have a hotel gym available. The hotel gym is open daily from 7:00 to 23:00 and can be accessed by using your hotel room card. 

Yes, a public WiFi network is available.

• Per visit: The first 14 minutes are free, the next 15 minutes are € 1,50, after that you pay € 0,50 per 15 minutes. Maximum: €9 per day. Buy your parking tickets online for €8
• A rate of € 7,50 per night applies for hotel guests. Hotel guests park in another parking lot. Camping is not permitted.

Ski slope membership cart holders can apply for a parking subscription. At the visitor car park and the hotel car park, 50five charging stations are available for a fee.

You can send an email to hotel@snowworld.com or call us on +31 (0) 45 - 547 0656.
Please note: Cancellation 24 hours before the day of arrival is no longer possible.