Below you will find an overview of all frequently asked questions. Is your question not listed? Please do not hesitate to contact us on +31 (0) 45 54 70 700.
Visitors with relevant medical conditions are not advised to take part in the activities. Participation is at your own risk. SnowWorld Climbing park is not liable for the occurrence of and/or worsening of symptoms and/or conditions.
For safety reasons, one adult may supervise two children in the climbing park.
The Climbing Park remains open in most weather conditions. Even in the rain, climbing is a great experience! If you're not sure if the weather will allow you to climb, feel free to contact us. In bad weather * the program will be moved to the slopes free of charge. Your outing will therefore never land in the water!
If an activity on the slopes is not for you, we offer one time vouchers to come back to us. We do not give a refund on tickets already purchased.
* storm, thunderstorm, minimum wind force 5 or snow (this is determined by SnowWorld on the actual day).
Yes, spectators are allowed to watch from the ground. They can do this via the Adventure Trail, click here for more information. You can also watch the climbing park and climbers from the adjacent catering area and terraces.
You don't pay per route that you climb at SnowWorld. Your entry ticket gives you access to the whole climbing park. It takes around 2-3 hours to overcome all the obstacles.
Shoes: sports shoes are compulsory, slippers and sandals are not permitted. Special climbing shoes are not recommended.
Clothing: sports clothing is advisable, skirts and dresses are not permitted.
Jewellery: not permitted.
Hair: long hair must be tied back.
Avoid waiting times, book your start time!You can just turn up too, but you may have to wait for your turn.
The opening hours of the climbing park are weather-dependent. Any doubts? Please contact us!
This is not permitted for safety reasons. You will receive a climbing harness and helmet from us when you arrive.
There are always enough lockers available to store your things. You pay €2.00 a time.
All our prices and packages of the climbing park can be found here!Have a look at our prices