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I. Data controller within the meaning of the GDPR and the BDSG

allrounder mountain resort gmbh & co. kg
An der Skihalle 1
41472 Neuss

Service Hotline: +49 2131-1244-0
Email: Datenschutz.neuss@snowworld.com
Website: www.neuss.snowworld.com (http://www.neuss.snowworld.com)

Information on data protection in accordance with Article 12 et seq. of the GDPR

II. Data Protection Officer

Vetter Consulting Data Protection Consultancy
Steve Vetter
Oschatzer Str. 46
01127 Dresden

Telephone: 0173 8947506
Email: steve.vetter@vc-datenschutz.de
Website: www.vc-datenschutz.de

III. General information on data processing

Our company takes the protection of personal data very seriously. Data is processed in accordance with the provisions of the GDPR and the BDSG.

Usage data

Every time you visit our website, information is automatically stored in log files. This includes, amongst other things:

  • Browser type and version
  • Operating system
  • Referrer URL
  • Hostname of the accessing computer
  • Time of the server request
  • IP address

This data is used solely for statistical analysis and is not combined with other data sources.

Contact details

If you use our contact or booking forms, or contact us by email, the personal data you provide will be used solely for the purpose of processing your enquiry.

This information will not be passed on to third parties.

IV. Rights of data subjects

Data subjects have the following rights in accordance with Articles 15 et seq. of the GDPR:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to data portability

To exercise your rights, please contact us in writing by email at:

info.neuss@snowworld.com

V. Deletion of personal data

Personal data will be deleted as soon as the purpose for which it was stored no longer applies and there are no legal obligations to retain it.

If deletion is not possible for legal reasons, processing will be restricted.

VI. Server log files

The hosting provider automatically collects the following data:

  • Browser type
  • Operating system
  • Referrer URL
  • Hostname
  • Time of request
  • IP address

This data is not combined with other data sources.

VII. Cookies

Our website uses cookies. These are used to make the website more user-friendly, secure and effective.

For example, cookies can:

  • Save settings
  • Manage shopping baskets
  • Enable usage analysis
  • Support marketing activities

You can disable cookies at any time via your browser settings.

VIII. Technisch notwendige Cookies

Cookie Consent Manager CCM19

Purpose:
To store the user’s cookie settings.

Stored data:

  • Consent status
  • Cookie categories
  • Cookie:
  • ccm_consent (1 year)

Legal basis:
Art. 6(1)(c) GDPR

IX. Analytics and statistics services

Matomo

Purpose:
Web analytics and statistical analysis.

Data collected:

  • Visitor numbers
  • Time spent on site
  • Page views
  • Bounce rates
  • Cookies:
  • _pk_id.*
  • _pk_ses.*
  • _pk_ref.*
  • frontend

Legal basis:
Consent in accordance with Article 6(1)(a) of the GDPR

Google Analytics

Purpose:
Analysis of user behaviour and measurement of reach.

Data collected:

Browser information

Usage data

Anonymised IP address

Cookies:

_ga

_gid

_gat

Other Google Analytics cookies

Legal basis:
Consent pursuant to Article 6(1)(a) of the GDPR

Retention period:
14 months

Google Tag Manager

Purpose:
Management and triggering of tracking tags.

Google Tag Manager itself does not process any personal data.

LeadExpress

Purpose:
To analyse the origin and behaviour of website visitors.

Pseudonymised IP addresses are processed.

X. Error analysis and security

Sentry

Purpose:
Detection and analysis of technical errors.

Data collected:

IP address

Device information

Error data

Usage data

Place of processing:
USA

XI. Advertising and tracking

Facebook Pixel

Purpose:
To analyse the effectiveness of Facebook advertisements.

Cookies:

_fbp

fr

_fbc

Legal basis:
Consent in accordance with Article 6(1)(a) of the GDPR

Google Ads Conversion Tracking

Purpose:
To track conversions and advertising performance.

Cookie:

_gcl_au

Tradedoubler

Purpose:
Affiliate tracking and advertising analysis.

Data collected:

Cookie ID

IP address

Order number

XII. Personalisation and external services

Google Maps

Purpose:
Integration of interactive maps.

Google Translate

Purpose:
To provide automatic translations.

YouTube

Purpose:
Embedding videos.

Data collected:

IP address

Device information

Referrer URL

Videos viewed

Cookies:

PREF

VISITOR_INFO1_LIVE

YSC

Other YouTube cookies

XIII. Newsletter

When you subscribe to the newsletter, the following data is processed:

First name

Surname

Email address

IP address

Time of registration

Purpose:
Sending the newsletter.

Legal basis:
Art. 6(1)(a) GDPR

You may unsubscribe from the newsletter at any time.

XIV. Contact forms and email contact

When using contact forms, the following data is processed:

First name and surname

Address details

Email address

Date of birth

IP address

Time of registration

Purpose:
To process the enquiry and prevent misuse.

XV. Google reCAPTCHAWe use Google reCAPTCHA to protect against spam and bots.

Provider:
Google Ireland Limited

The data processed may include, amongst other things:

IP address

Mouse movements

Usage behaviour

XVI. Google Web Fonts

This website uses Google Web Fonts to ensure consistent font display.

This involves establishing a connection to Google’s servers.

XVII. Application Management / Candidate Pool

We use the “perview” software solution for applications.

Data processed:

Application documents

Communication data

Candidate profiles

Retention period:
Up to 1 year in the candidate pool following rejection or non-selection.

Legal basis:
Section 26 of the German Federal Data Protection Act (BDSG) in conjunction with Article 6(1)(b) of the General Data Protection Regulation (GDPR)

XVIII. Disclosure of personal data

Personal data will only be disclosed:

for the performance of a contract

due to legal obligations

following express consent

XIX. Right to lodge a complaint

Data subjects have the right to lodge a complaint with the competent data protection supervisory authority.

Competent authority:

State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia
PO Box 20 04 44
40102 Düsseldorf

Telephone: 0211 / 38424-0
Fax: 0211 / 38424-10
Email: poststelle@ldi.nrw.de